Knowledge Base
Tips, case studies and news from the service world.
Why Drive Analysis Will Never Be Free
A customer hears the price of the diagnosis and asks why it isn't free. I'm answering once, in writing: what exactly you buy with the analysis, why a drive is not a laptop and what "free diagnosis" really means in this trade.
PS4, PS5 and Xbox Controller Calibration - Step-by-Step Guide
Controller drifting? Before you buy a new one - calibrate the old one. Free, 10 minutes, nothing to install. Step by step: PS4 and PS5 controllers (DualShock Tools) and Xbox controllers (Xbox Accessories). And when calibration isn't enough - we explain Hall effect sticks.
Facebook, Messenger and Instagram Outage β What to Do and What to Avoid (June 12, 2026)
A global outage has been affecting Facebook, Messenger and Instagram since ~3:00 PM (June 12, 2026). It's not your phone. Here's what NOT to do β scammers are already sending fake security alerts.
Can I Record Phone Calls? The Law in Poland, the EU and the US
Can you legally record your own conversations in Poland? Yes β with a few caveats. We examine Art. 267 CC, compare the law in Germany, France, USA and other countries, show how to detect that someone is recording you without consent, and what to do in case of audio manipulation.
Does a New EC/KBC Chip Need to Be Programmed?
Replacing an EC or KBC chip and don't know if the new one will work right away? It depends on where the manufacturer stores the firmware. When external programming is required (SVOD, Vertyanov, RT809H), and when the EC reads firmware itself from an SPI chip.
What's Inside an HDD? We Disassemble a Hard Drive Platter by Platter
An HDD is mechanics and electronics in one package. We disassemble a 1 TB Seagate piece by piece, inspect platters, heads, neodymium magnets, and explain why you must never open a drive at home. Practical knowledge from someone who works with data recovery every day.
Local Account vs Microsoft Account in Windows? What to Choose and Why It Matters
Local account or Microsoft account? When installing Windows 11, this decision affects data security, privacy, and control over your computer. We explain the differences, pros and cons of both options β from the perspective of a repair shop that sees the real consequences every day.
Right to Repair - What Will the EU Directive Change from July 2026?
From July 31, 2026, EU Directive 2024/1799 - the Right to Repair - will come into force in Poland. Manufacturers will have to repair equipment even after warranty, provide spare parts, and not block independent service centers.
SSD TRIM: How to Check It and When Not to Disable It
How TRIM works, how to check its state, and why disabling it after data loss cannot undo a command already sent to the SSD.
Can You Recover Deleted Data from an SSD?
Can deleted data be recovered from an SSD? It depends on TRIM, garbage collection, the controller, encryption, and what happened after deletion.
What Happens After Pressing the POWER Button?
Learn step by step how Windows goes from pressing the power button to a ready desktop
Mac Password Reset Without Data Loss β Intel and M1βM4
Forgot your MacBook, iMac, or Mac mini password? The resetpassword command in macOS allows you to regain access to Mac Intel and Apple Silicon (M1/M2/M3/M4)...