Right to Repair - What Will the EU Directive Change from July 2026?
Right to Repair - What Will EU Directive 2024/1799 Change and What Does It Mean for Independent Service Centers?
From July 31, 2026, new regulations from EU Directive 2024/1799 - the so-called Right to Repair - will come into force in Poland. Manufacturers (smartphones, home appliances, displays, servers) will have to repair devices even after the warranty, and independent services will gain access to original parts and documentation.
What is the Right to Repair?
The directive introduces the obligation for manufacturers to repair equipment even after the warranty has expired. Previously, the manufacturer could refuse repair and suggest buying a new device. From July 2026, this will change.
What Do You Gain as a Consumer?
- Right to repair after warranty - even up to 10 years
- Warranty extension by 12 months if you choose repair over replacement
- Reasonable price and repair time
- Free choice of service center
- Price transparency
What Does This Mean for Independent Service Centers?
- Access to spare parts at reasonable prices
- Access to repair information and schematics
- Manufacturer CANNOT use hardware or software locks hindering repair
- Manufacturer cannot refuse repair because a previous repair was done by another service
Summary
- Manufacturers must repair equipment - even after warranty
- Independent services receive access to parts and information
- Ban on locks hindering repair
- Free choice of service - without warranty loss
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